সর্বশেষ হালনাগাদ (Last Updated): ০১ অক্টোবর, ২০২৪ | কার্যকর: আশিক'স ক্রিয়েটিভ ম্যাথ ওয়েবসাইট
We, Ashik's Creative Math, operating as an educational service platform in Bangladesh (hereinafter referred to as “Company”, “We”, “Our”, or “Us”), registered under Trade License Number: 29651, are committed to safeguarding your privacy in relation to the protection of your personal information. To guarantee our ability to provide you with seamless educational services and digital learning materials, we may obtain and, under strictly authorized conditions, share certain information.
In order to further safeguard your privacy, this notice details our information practices and the choices you have regarding the collection and use of your personal data. To ensure that all users of our official website, https://www.ashikscreativemath.com/ (henceforth “the Website”), are fully informed, we advise you to read this Privacy Policy carefully. By accessing or using the Website, registering an account, or enrolling in any of our courses, you confirm that you have read, understood, and consented to the terms set forth herein. If you do not agree with this Privacy Policy, please discontinue using the Website immediately.
For any questions or complaints regarding this Privacy Policy, you may contact our Support Team at support@ashikcreativemath.com or via helpline at +880 1784 697168.
1. DEFINITIONS
“We”, “Our”, and “Us” — Refers to Ashik's Creative Math, its founders, and authorized administrative management.
“You”, “Your”, “Yourself”, and “User” — Refers to any natural or legal individual, student, or guardian accessing or using the Website.
“Website” — Refers to the official web portal of Ashik's Creative Math (https://www.ashikscreativemath.com/).
“Personal Information” — Refers to any personally identifiable information that We may collect from You, including your name, mobile number, email, and academic details.
“Third Parties” — Refers to any company, payment gateway provider (e.g., SSLCommerz), or individual other than the User and the Company.
2. OVERVIEW
We acknowledge and respect the confidentiality of your private information online and the imperative to handle all personally identifiable information with standard care. Information that we deem personal includes, but is not limited to: your full name, educational class/grade, institution name, email address, mobile phone number, billing address, and transaction identification numbers.
This Privacy Policy applies to registered students as well as non-registered visitors browsing course syllabi, free materials, or publicly available pages on our Website.
3. USER PROVIDED INFORMATION
The Website obtains information that you voluntarily provide when registering an account, submitting queries, or purchasing course enrollments. This information typically includes:
- Your full name, username, contact phone number, and email address;
- Academic details such as your current academic class/grade and educational board;
- Transaction-related information, such as payment reference, date, and Transaction ID (TrxID) submitted during checkout;
- Information submitted when contacting our support desk or participating in course forums and doubt-solving sessions.
We use this information to create your student profile, grant access to purchased lectures, send class reminders, communicate schedules, and fulfill customer support requests.
4. AUTOMATICALLY COLLECTED INFORMATION
When you access the Website, our servers may automatically collect standard browser and technical data, including your Internet Protocol (IP) address, operating system, browser type and version, pages visited, time spent per page, and referring URL.
For processing online course fees, we integrate authorized third-party payment gateways, including SSLCommerz. We do not store or process sensitive payment credentials such as credit/debit card numbers, CVV codes, or mobile banking PINs on our servers. All sensitive financial transactions are encrypted and processed directly by licensed banking and gateway entities.
5. HOW INFORMATION IS COLLECTED
We collect personal information fairly, lawfully, and transparently, with your consent where applicable. We only gather data required to deliver high-quality educational content and customer support. Personal data is maintained as accurately and completely as necessary for those purposes.
6. COOKIES & TRACKING TECHNOLOGIES
Our Website utilizes “cookies” — small data files stored on your device — to maintain active user login sessions, remember user preferences, and measure web traffic performance. You may configure your web browser to reject cookies; however, doing so may limit your ability to access authenticated areas or lecture player functions.
7. EXTERNAL LINKS ON WEBSITE
Our Website may include hyperlinks to external resources, such as official social media groups, YouTube video embeds, or educational references. We have no direct control over external third-party sites and assume no liability for their content or privacy practices. We encourage you to review their individual privacy statements before disclosing personal information.
8. OUR USE OF YOUR INFORMATION
Your contact details are used to provide the educational services requested, process enrollments, diagnose server issues, detect and prevent fraud or piracy, and send important service notifications. We will never sell, rent, or trade your personal information to third-party marketing companies.
9. CONFIDENTIALITY
We treat all student records, course progression data, and personal details as confidential. We implement industry-standard organizational and technological safeguards to prevent unauthorized disclosure, tampering, or loss.
10. DISCLOSURE OF YOUR INFORMATION
We disclose your personal data only under the following limited circumstances:
- To trusted payment processors (such as SSLCommerz) and SMS gateway partners strictly for payment verification and transactional SMS alerts;
- To comply with binding legal processes, court orders, or lawful government directives in the People's Republic of Bangladesh;
- To protect the legal rights, safety, property, or integrity of Ashik's Creative Math, our staff, mentors, or student community.
11. THIRD-PARTY ADVERTISEMENTS & MERCHANT RESPONSIBILITY
Ashik's Creative Math does not host, permit, or display third-party advertisements on its website. If the merchant ever allows any third-party advertisement in the future, it shall be the merchant's sole responsibility. Furthermore, if the merchant shares any customer information with any third party, it shall be the merchant's full responsibility to ensure compliance with applicable data privacy laws and standards.
12. ACCESSING AND REVIEWING YOUR INFORMATION
You can view and update your personal profile details through your student dashboard at any time. If you wish to request the deletion or correction of erroneous personal records, you may submit a written request to support@ashikcreativemath.com. We retain archival records as required by regulatory compliance and dispute resolution procedures.
13. DATA SECURITY
We deploy SSL/TLS encryption, secure server environments, and strict role-based access protocols to safeguard your personal information against unauthorized access, alteration, or theft. While no digital system can claim absolute invulnerability, we continually review and upgrade our security practices.
14. DISCLAIMER
You are solely responsible for maintaining the confidentiality of your account login credentials and password. Ashik's Creative Math is not responsible for any unauthorized activity arising from the compromised credentials of the user.
15. DISPUTES AND JURISDICTION
Any claims, controversies, or disputes arising out of or related to this Privacy Policy shall be governed by and construed in accordance with the laws of the People's Republic of Bangladesh. The parties agree to first seek resolution through mutual good-faith negotiation. If unresolved, the matter shall be submitted to the competent courts of Dhaka, Bangladesh.
16. GRIEVANCE & SUPPORT CONTACT
For inquiries, feedback, or grievance redressal regarding our privacy practices, please contact us at:
Ashik's Creative Math
ট্রেড লাইসেন্স নং: 29651
ঠিকানা: হোল্ডিং নং: ০২৮১-০০, ওয়ার্ড ৭, রোমেনা আফাজ রোড, জলেশ্বরীতলা, বগুড়া সদর, জেলা: বগুড়া, বিভাগ: রাজশাহী
Email: support@ashikcreativemath.com
Phone: +880 1784 697168
17. NOTICE OF AMENDMENTS
We reserve the right to amend, update, or modify this Privacy Policy at our discretion without prior individual notice. Any modifications take immediate effect upon posting to this page with the updated revision date. Your continued use of the Website constitutes acceptance of the amended terms.